HOW BETRAINED WORKS

Included in your BeTrained membership are regular weekly 30 minute personal training sessions.

 

Our expert qualified personal trainers will push you to reach your goals during these sessions using a variety of training techniques.  Whatever your goals: Weight Loss, Muscle Gain, Sports Fitness, Competition Training - our trainers will get you there!

WEEKLY PERSONAL TRAINING

PERSONAL TRAINING

30 min

per week!

All BeTrained programs come with a FREE full membership to Be Active Fitness Gym! 

Be Active Fitness Gym is a full service gym open 4:30am-10:30pm  7 days, providing a complete range:

  • Weights (single pin machines, free weight, cables, etc)

  • Cardio equipment (treadmills, cross trainers, bikes, rowing & boxing bags, etc),

  • Functional equipment (huge 13 station cross funtional rig, TRX, bungee, etc). 

FREE GYM MEMBERSHIP

FREE GYM

FREE!

All BeTrained programs come with FREE access to all classes:

HIIT Aerobics, Tabata, Strength, Lower Body, Core, etc!

Bootcamps (morning and afternoon sessions)!

Functional Training classes! 

More classes COMING SOON, including  Small Group Coaching Sessions!​

FREE GROUP FITNESS CLASSES

FREE CLASSES

FREE!

Your BeTrained program includes regular  FREE professional body composition analysis! Using the latest BIA equipment we will record your success (accurate muscle mass and body fat calculations, etc) throughout your program. 

Our equipment allows us to provide INDEPENDENT and ACCURATE expert analysis of the changes your body is going through - helping us choose the quickest path to your goal!

FREE BODY FAT TESING

FREE TESTING

FREE!

We have expert staff qualified in natural and nutritional medicine. 

 

They can help you balance your diet, letting you achieve  your goals quicker. 

 

Our nutritional expert can consult with you regarding your dietetic history and ascertain any health or weight problems you may be experiencing due to poor eating habits.

EXPERT NUTRITIONAL ADVICE

NUTRITIONAL ADVICE

EXPERT

Our goal is to help you become independent in your training. 

 

Success to us is knowing you have gained the skills needed to continue on your journey to your own individual fitness goal(s).

Our highly skilled and motivated personal trainers will do everything they can to help you achieve this goal.  Teaching you techniques, tips and tricks that will maximise your workouts and allow you to continue these, initially during your non-BeTrained gyms sessions, but ultimately as you continue your training post-BeTrained

INDIVIDUALISED

INDIVIDUALISED

GOALS

FREQUENTLY ASKED QUESTIONS

FREE GYM

I get access to the gym, but what are it's opening hours?


The gym (Be Active Fitness) is open to all BeTrained members free of charge between 4:30am-10:30pm 7 day a week, 365 days a year. The gym isn't always staffed, so if you are wondering when it is staffed, click here: OUR STAFFED TIMES (which are also our Joining and Tour times!)




What equipment does the gym have?


Be Active Fitness, is a full service gym with a complete range of equiment (both cardio, weights, and classes!). Be Active Fitness is NOT simply a personal training studio with a few pieces of equipment dotted around, we offer everything you would expect from a full gym: Cardio machines (i.e. cycling, rowing, treadmills, cross trainers, boxing etc) A full set of single-pin weights machines (super easy to use!) Plate loaded machines Cable machines Free weights (i.e. benches, cages, dumbells, kettlebells, barbells, slam balls, etc) An outdoor area featuring a large 13 station functional training rig! If you would like to look at photos of the gym to see its layout CLICK HERE.




The gym has an outdoor area as well, is it covered?


It sure is! Our outdoor area has a clear roof on it, and we have steel mesh surrounding the area to ensure great airflow.





JOINING

How can I join BeTrained?


Easy! You can join in store (during staffed times) or online HERE If you come in to join, bring some ID, cash/card, and if you are looking at joining on a direct debit membership type, also bring a bank account number or a debit/credit card you can use for the regular payments. Also, once you have joined, remember to bring suitable clothing/shoes AND a small hand towel (NB: a towel is compulsory for clients every time they attend an appointment or workout in the gym. We like keeping the facilities clean for all!).




Is there a joining fee?


No. We do not have a joining fee. If you join via a direct debit BeTrained membership, there is a one-off $20 direct debit set-up fee to pay at the time of joining.




When are payments due?


DIRECT DEBIT BETRAINED MEMBERSHIPS Initial Payment (on day of joining) Consists of two charges: The $20 direct debit set up fee AND A pro-rated (part) portion of your first week payment (until regular payments begin on Thursdays) Regular Payments Regular payments are weekly on Thursdays UPFRONT BETRAINED MEMBERSHIPS The full payment comes out on the day you join. There is no dd set-up fee for upfront BeTrained memberships.





DURING

Can I put my BeTrained membership on hold?


Yes, our policy is as follows: Medical Holds There is no fee for a medical hold. A medical hold requires a written medical certificate from one of the following: a registered GP, a registered nurse practitioner or a registered physiotherapist. The medical hold period is a minimum of 1 month and a maximum of 3 months*. Sighting of the medical certificate and signing of the hold form must be done in store during staffed hours prior to the hold commencing. Non-Medical Holds (for example: holiday) We have a $20 hold fee if you want to put your membership on hold for any reason that is not covered by a Medical Hold. Hold period is a minimum of 1 month and a maximum of 3 months*. A hold form and the $20 fee must be signed and paid in store during staffed hours prior to the hold commencing. *Note: See in store for full details. If you are on a direct debit BeTrained membership, your hold will begin from the date of your next billing cycle.




Can I transfer my BeTrained membership to someone else?


Generally yes. There is a $40 one-off transfer fee to undertake a transfer. A transfer allows someone else to use the balance of your membership (be it an upfront membership or a minimum term direct debit membership). See in store for details.




What is the default fee if I miss a direct debit payment?


When you have a direct debit BeTrained membership, your contract with the direct debit company states that you will pay them (not us) a $11.50 fee each and every time you miss a payment*. This fee becomes due upon the default and is recovered automatically by the direct debit company at the time of next billing. NOTE: If you joined us pre-March 2019, your direct debit contract may still be with EziDebit. Their default fee per default is $22.90. If you suspect you are still with EziDebit we would encourage you to contact us and we can help you change over (for free) to our new direct debit provider who has much more reasonable default fees!




I can't or haven't attended my weekly session, what happens?


No Stress! This is our policy: More than 18 hours notice? Contact us and we will do our best to reschedule your appointment for the week. Rescheduling isn't always possible due to the popularity of the BeTrained program, but we will do our very best to fit you in later that week (if suitable time slots are available)! NOTE: A session can only be rebooked for that week, if you cannot make any of the remaining times we have available (or if there are no more remaining times for that week), that weekly session is simply forfeited. But no stress, you can just come to the gym in your own time and undertake the program your trainer has given you! Less than 18 hours notice? If you missed your session or can't make it for whatever reason and you haven't give us 18 hours notice, your session is simply forfeited for that week. Just contact us when you can and we will get you back on track with your session the following week. Easy! NOTE: If you have a regular weekly time slot and are continuously not able to make that time, we will reopen that time slot up to others to ensure fairness to all BeTrained members.





ENDING

When does my BeTrained membership end?


Contact us and we will look up your details! As a summary though: UPFRONT MEMBERSHIPS BeTrained sessions and access to the gym and classes ends on the last date of your membership term (you are, of course, welcome to rejoin anytime before that date. If you rejoin early you do not lose time, your new membership simply begins on the day after your old membership ends). DIRECT DEBIT MEMBERSHIPS The BeTrained direct debit membership does not have an end date. It is an ongoing membership with a minimum 6 month term. At any stage after your 6 month minimum term has been completed, you are permitted to cancel by providing us with 30 days written notice (use email or our contact form on this website). Payments will continue until 30 days after you have provided us with the written notice.




How do I cancel my direct debit BeTrained membership?


The BeTrained direct debit membership does not have an end date. It is an ongoing membership with a minimum 6 month term. At any stage after your 6 month minimum term has been completed, you are permitted to cancel by providing us with 30 days written notice (use email or our contact form on this website). Payments will continue until 30 days after you have provided us with the written notice. By way of example, if you join on a 6 month minimum direct debit BeTrained membership and you wish to cancel exactly at the 6 month point, you would need to give us written notice at least 30 days before the 6 month date.




Can I cancel my direct debit BeTrained membership early?


The earliest date the BeTrained direct debit membership can be cancelled is at the end of the 6 month minimum period. If you wish to cancel at that 6 month point, you will need to provide us with 30 days written notice before that date. Alternatively, you may want to consider transferring your BeTrained membership to a friend or family member, who will then take over the balance of the minimum term. See in store for more details.





BETRAINED

Where is BeTrained located?


We are in the south of Hamilton (Glenview/Melville/Hospital area) We are just off Ohaupo Road at the Urlich Shopping Centre Unit 2, 16 Urlich Ave, Melville, Hamilton (Behind the main shops, next to the new Glenview Medical Centre)




Do you have parking?


Yes, you will have access to over 100 car parks!




Is BeTrained for both men AND women?


Yes it sure is! We have a pretty even split between male and female clients!




Do you have shower facilities I can use after my appointments?


Yes we do! We have two hot showers!




Do you offer childcare facilities during appointments?


Unfortunately we do not have the space! Our waiting area is also not seperated from the main gym, and therefore unsuitable to leave children in whilst you are working hard with your trainer. Sorry!




What do I need to bring to a session (or the gym)?


Comfortable clothes, suitable shoes, and always bring a hand towel for cleanliness! The towel is used by you to wipe off your sweat and to protect your head on equipment. We are strict about this rule as it benefits everyone positively! We also have spray bottles and paper towels for clients to wipe down their equipment after use. FYI, we have lockers for your gear, showers and a water cooler.




How do I get a nutritional consultation?


Easy, just talk to our staff, and they will book you a session with our nutritional expert!

Note:

Session availability is generally in the afternoons, Monday to Wednesday only.

Your nutritional session replaces your BeTrained session for that week.




How does the personal training part of BeTrained work?


A BeTrained session is a weekly 30 minute one-on-one session with one of our expert personal trainers. These sessions are prebooked (normally the week before, or regularly at the same time each week) and are held at BeTrained's premises in south Hamilton. The sessions are tailormade to your needs. Our personal trainers will find out your goals and create a detailed plan of action to get you to those goals. For some people these goals are clear (weightloss, or training for a fitness test or competition, etc) for others, they simply want the focus of having an expert trainer push them. Alternatively, some clients want their trainer to simply create new fitness programs for them each week, that then allows them to train in the gym by themselves. This is the beauty of BeTrained structure. It has the most flexibility of any personal training program, and as a result, you will get to your goals quickly.




Can I have the same personal trainer every week?


Our personal trainers operate on a roster, and as a result we cannot guarantee you will have the same trainer each week. Although you often will have the same trainer, we believe your goals will be quicker reached by using different trainers throughout BeTrained (i.e. learning new techniques, strategies, and skills that different trainers possess)




What times are available for BeTrained sessions?


Our personal trainers are rostered on to maximise the needs of our clients. As a result, BeTrained session times are generally available before and after work Monday to Friday, excl public holidays.




I can't or haven't attended my weekly session, what happens?


No Stress! This is our policy: More than 18 hours notice? Contact us and we will do our best to reschedule your appointment for the week. Rescheduling isn't always possible due to the popularity of the BeTrained program, but we will do our very best to fit you in later that week (if suitable time slots are available)! NOTE: A session can only be rebooked for that week, if you cannot make any of the remaining times we have available (or if there are no more remaining times for that week), that weekly session is simply forfeited. But no stress, you can just come to the gym in your own time and undertake the program your trainer has given you! Less than 18 hours notice? If you missed your session or can't make it for whatever reason and you haven't give us 18 hours notice, your session is simply forfeited for that week. Just contact us when you can and we will get you back on track with your session the following week. Easy! NOTE: If you have a regular weekly time slot and are continuously not able to make that time, we will reopen that time slot up to others to ensure fairness to all BeTrained members.





FREE CLASSES

What sort of classes do I get access too?


We have a full range of group fitness classes, including instuctor led H.I.I.T / Tabata classes, bootcamps, functional training classes, circuit classes and coaching sessions. Classes target different parts of the body (upper, lower, core, etc) and are held at times suitable to most people (weekday morning and afternoons (after work), and also Saturday morning): CLICK HERE FOR MORE DETAILS




Where is your class timetable?


CLICK HERE FOR OUR CLASS TIMETABLE Classes tend to be 30min long




Do I need to book for classes?


No you don't, just turn up and we will fit you in!





 

PERSONAL TRAINING - NUTRITIONAL ADVICE - WEIGHT LOSS - MUSCLE TONE - CORE STRENGTH - CARDIO FITNESS - CLASSES

 

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